[dev] Rewards Program
The ellura Rewards program is a way to thank our amazing customers for their ongoing support of ellura for UTI prevention. Earn rewards for your purchases and apply a discount code for a future online purchase!
FAQs
How do I join the ellura Rewards Program?
Simply create a customer account and you will automatically become part of our program. Or you can join by using our Rewards Program icon on the bottom of your screen.
How do I earn reward points?
Earn 1 reward point for every $1 you spend at ellura.com (excluding tax and shipping)*. Each time you spend you will receive an email with your updated reward points balance. Note: points are rewarded following shipment of product. There are also other ways to earn rewards (like sharing your birthday). Learn more under the Earn tab of your reward profile.
How do I check my reward points balance and redeem rewards?
Each time you shop, you will receive our reward program email with your updated points balance. You can also log in on our website by clicking on the ellura Rewards Program icon at the bottom of the screen. Once you are eligible for a discount, you will be alerted via email and can access your discount code in your Rewards account when you are ready to place your order.
How do I use my rewards?
Once you earn your reward you will receive a unique rewards discount code that you can apply to a future one-time order for a box or bottle. Simple copy and paste the code and enter it in the Discount Code box during checkout (one code per order). We cannot accept discount codes via phone and they are not applicable to previous orders, auto-refill orders or any special assistance/discount pricing.
Terms and Conditions
- ellura reserves the right to modify or cancel coupons/program at any time.
- Discount codes can only be redeemed once. One discount code can be used per order.
- If you return items, reward points will be deducted from your account and only the amount paid will be refunded (minus any discount amount).
- Discount code value does not have a cash value and will not be included in return credit, should you return the product.